Content Moderation & Reporting
How Gadget Trade approaches user-generated content, reports, moderation signals and appeals across marketplace and social features.
What can be moderated
- Marketplace listings and product descriptions.
- Photos, videos and Reels.
- Community posts, replies and media.
- Profiles and identity-related content.
- Messages or reports that enter an authorised safety/support workflow.
- Campaign creative and advertising content.
Why content may be restricted
Content can be restricted when it conflicts with marketplace rules, Community Standards, safety requirements, intellectual-property rules, fraud controls, applicable law or a specific feature policy.
How to report
- 1Open the relevant content or profile.
- 2Choose Report when the control is available.
- 3Select the reason that most closely describes the issue.
- 4Add concise factual context and avoid unnecessary private information.
- 5Keep the report reference or related transaction ID if one is provided.
Appeals and corrections
Where an appeal or review route is available, use it rather than creating repeated copies of restricted content. Explain what changed and provide evidence relevant to the policy decision.
Frequently asked questions
Does reporting automatically remove content?＋
No. A report is a signal for review. The outcome depends on the applicable policy, evidence and moderation process.
Can I report a product because I dislike its price?＋
A price disagreement is not necessarily a policy violation. Report when there is a genuine safety, fraud, counterfeit, deception or other policy concern.
What evidence should I keep?＋
Keep relevant order references, listing URLs, timestamps, screenshots and message context. Do not collect or share another person’s unnecessary private information.