Marketplace Safety

Core safety standards for Gadget Trade buyers, sellers, listings, payments and communication.

Accurate information

Listings should clearly and honestly describe product identity, condition, price, relevant faults and availability.

Second-hand and refurbished products should disclose material repairs, replacements, faults and other facts that could affect a buyer’s decision.

Verification, ratings and reviews help users assess risk but do not guarantee authenticity, ownership, quality or transaction success.

Report suspicious listings, messages, accounts, impersonation, harassment, malicious links and attempts to bypass marketplace controls.